Frequently Asked Questions
Everything you need to know about your Namilia order.
Where does Namilia ship to?
We offer worldwide shipping. Delivery times vary by region, with standard international shipping typically taking 5-10 business days.
What is your return policy?
We accept returns within 14 days of delivery. Items must be in their original condition, unworn, and with all tags attached to be eligible for a refund.
How do I determine my size?
Each product page features a detailed size guide. Our garments are often designed with a body-con fit; if you are between sizes, we recommend sizing up.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and region-specific options like Klarna and Apple Pay.
Are customs duties included in the price?
For orders outside the EU, customs duties and taxes may be applied by your local customs office. These charges are the responsibility of the customer.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your delivery status.